Thank you for choosing camagneticinc.com! We are committed to providing you with excellent products and customer service. If you are not completely satisfied with your purchase, our Refund Policy provides you with convenient returns and refunds.
Return Conditions To be eligible for a refund, you must follow the following requirements:
The item must be unused and in the same condition you received it.
The item must be in its original packaging with all tags and accessories attached.
Return requests must be made within 30 days of receiving the item.
Return Process If you need to return an item, please follow the steps below:
Contact our customer service team by emailing josecorrea1997@camagneticinc.com or calling +1 209 265 2614 with your order number and reason for return.
Our team will review your return request and provide you with a return authorization and return address within 5 business days.
Pack the item securely and ship it to the return address we provide. Please make sure to keep the return logistics information for your documentation.
Refund Processing Once we receive and inspect your return, you will receive a confirmation email notifying us that we have received the return and processed the refund.
If your return is eligible, the refund will be automatically refunded to your original payment method, and the processing time is usually 5 business days. If the item is not eligible for a refund, we will contact you by email to discuss further solutions.
Shipping and Other Costs The shipping costs of returns are borne by the customer unless the return is due to an error caused by us (for example, the wrong item was sent or the item is defective). The shipping costs on the original order are non-refundable.
Exchange Policy We only provide exchanges if the item is defective or the wrong item was sent. If you need an exchange, please contact our customer service team.
Exceptions The following are not covered by refunds:
Special or promotional items cannot be returned or refunded. Customized items or items modified at customer request cannot be returned.
Contact Us If you have any questions about our refund policy, please contact us at:
Company Name: Magnetic INC Email: josecorrea1997@camagneticinc.com Phone: +1 209 265 2614 Address: 1520 W JUNO AVE APT A, ANAHEIM, CA 92802
